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I hope your year is going well as we enter the last month of 2015.

This is just our second newsletter for the year, so you can’t accuse us of sending you too many emails!  Here’s what you’ll find in this issue…

  • New Office
  • Master Tilers Association
  • Christmas Opening Hours
  • Popular Content

New office

In July this year we moved to a new office in Kelvin Grove, after having to vacate our old offices in Fortitude Valley due to asbestos issues with the building.

Due to the need to vacate the building within two days we did have a few phone and internet issues over the following weeks, but thankfully everything is running very smoothly now.

If you are in Brisbane please feel free to visit our office any time.  You’ll find us at Level 1, 11/81 Bishop Street, Kelvin Grove.

Bishop St Kelvin Grove Office.

Although our office is in Brisbane, only a quarter of our clients are actually based in Queensland!

We take a lot pride in the way that we look after clients from all over Australia from a single office, and our national client base helps us to secure even better pricing for you.

Master Tilers Association

We are very proud to announce that we have been chosen by the Australian Master Tilers Association as their sole recommended insurance provider.

Master Tilers Association

It’s great to be recognised for the work that we do, and to have a respected industry body recommend us to their members above all other providers.

Tilers may make up a relatively small percentage of our clients compared to carpenters and electricians, but they are very important to us just like all of the other trades we look after.

If you’re a tiler and would like more information about the association, please click here to visit their website.

Christmas Opening Hours

The Trade Risk office will be closed for a short period of time over the Christmas break.

Our last full day in the office will be Wednesday 23rd December, and we will be returning Monday 4th January 2016.

Phone messages at the office will not be monitored during this time, however our general enquiry email address will be monitored.

If you require urgent assistance over the break please contact us using the contact form.

Popular content

The Trade Risk website contains a heap of really useful content, and a lot of it doesn’t actually have anything to do with insurance.

Here are the top 5 most popular posts on the website since our last newsletter in April:

We share all of our content on our Facebook page, so check out the page to keep up to date with the latest.

Thanks!

I want to send a big thanks to our thousands of clients out there on the tools every day, knowing that Trade Risk has their back if something goes wrong.

It means a lot to know that you trust us with something so important, and I believe that our track record shows we do look after you when the worst happens.

The whole team wishes you a very Merry Christmas and a fantastic New Year!

Signature

Shane, Sophie, Anastasia & Bronwyn.

Tradies Love Trade Risk

In 2020 Trade Risk was awarded the Platinum Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "good follow up service"
    Classic Contracting Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Took weeks to get back to me. My insurance lapsed and as a result I was unlicensed for 4 days."
    Mikael Erik Amberntsson | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Jennifer from Trade Risk is always happy to help and very prompt in replying to queries and concerns. Trade Risk takes the hassle out of insurance and makes sure the cover I need is the cover I get."
    Luke | Trade Insurance - Renewal | Snowy Monaro NSW
    star fullstar fullstar fullstar fullstar full
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    "Excellent service. Keshia was very helpful and easy to deal with. I would continue dealing with Trade Risk again"
    Jawo Wollaston | Trade Insurance - Renewal | Pioneer
    star fullstar fullstar fullstar fullstar full
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    "Happy with the competitive price. Was an increase from last year but that's common."
    Samford Valley Plumbing Service Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "No comment"
    Reynolds Family Trust | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Would recommend them. Great service and prompt follow up to enquiries."
    Riddells Creek Roofing Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "When insurance comes up in conversation I always tell about who I am with and why."
    | Trade Insurance - Renewal |
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    "Timely and easy to organise."
    Anthony Walford Thyer | Trade Insurance - Renewal |
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    "It took nearly a month to have our renewal finalised. Our broker never responded to our emails or our phone calls, and there was no communication in regard to a required amendment to our renewal proposal. This resulted in a premium much higher than what we were originally paying. Considering the lack of communication and that it took a week for anyone to even action our request, and that our renewal was not finalised 2 days out from its due date, I sincerely doubt that our broker bothered or attempted to negotiate with the insurer or find us the best deal."
    | Trade Insurance - Renewal |
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    "Great service friendly easy renewal of my policy"
    | Trade Insurance - Renewal |
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    "This was a renewal for us and they helped us not only with reminders, but they send a questionnaire about our current policy needs and came up with a policy that suited our changing business."
    Airlie Aluminium Marine Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Quick and efficient Attended my query and needs immediately"
    | Trade Insurance - Renewal |
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    "Great customer service agent"
    C.M Friend & P.J Friend | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "We have been using Trade Risk for years. They make it easy and it is good value."
    P & J Building & Home Maintenance Services Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Very easy to deal with 👍🏿"
    | Trade Insurance - Renewal |
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    "They provided prompt information and quotes and I found them very easy to deal with."
    | Trade Insurance - Renewal |
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    "Service was good, but not the premium"
    David Mathew Zemunik | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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