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Welcome to our first newsletter for 2018. I hope the year has started well for you.

I want to share a couple of quick pieces of news with you about what’s happening at Trade Risk.

  • Win tickets to the Adelaide 500
  • Customer service award
  • More news

Win tickets to the Adelaide 500

I know it’s very late notice given that the event starts tomorrow, but we have three double passes for the full four days.

Entries close today at 4pm Brisbane time (4:30pm in Adelaide) so please click here to enter!

Update – This competition has now closed.  Congratulations to the winners!

Team Triton Racing Pre-Season

We’ll have tickets to give to our clients for every Supercars round this year thanks to our partnership with Team Triton Racing.

For some lucky clients there will also be a chance to meet the team, including star driver Toby Price.  There may even be some hot laps…

Toby Price and Craig Dontas

Customer service awards

Feefo Gold Service Award 2018Last year we won the Feefo Gold Trusted Service award for the first time, and in 2018 we’ve done it again!

The award is presented by global review agency Feefo, and is based on hundreds of independently verified reviews they gather from our clients each year.

Since we first engaged the services of Feefo we have received over 500 independently verified reviews from our clients!

You can see all of them here.

Tradie Confidence Survey

Tradie Confidence IndexThe Tradie Confidence Index is now collecting responses for the first quarter of 2018.

The index aims to measure the level of business confidence among Australian tradies, in terms of how much work they have on now, and how it’s looking into the future.

It’s a fascinating insight into how tradies from different states in Australia are feeling about their business.

As founding partners of the index, we shared our own analysis of the results which you can read here.

The survey for the current quarter (January to March) is now open. Please click here to complete the survey, which is just a few very simple questions.

More news

We don’t like to stand still here at Trade Risk, and in 2018 there is so much happening.

Right now we’re investing in a new system that will allow us to provide even better and faster service to our thousands of clients.

We’re also going through some staff changes, and bringing in some even more experienced staff to help our clients. This will again lead to better outcomes for our clients.

We’re also finally bringing our income protection service back in-house. So instead of referring you elsewhere, we’ll have our own expert right here in the office.

There’s plenty more great things happening too, so keep an eye on our Facebook and Instagram pages for all the latest.

Thanks again for supporting Trade Risk, and if there’s anything we can help with please get in touch with us on 1800 808 800.

Cheers from Shane and the Trade Risk team.

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Tradies Love Trade Risk

In 2020 Trade Risk was awarded the Platinum Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "good follow up service"
    Classic Contracting Pty Ltd | Trade Insurance - Renewal |
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    "Took weeks to get back to me. My insurance lapsed and as a result I was unlicensed for 4 days."
    Mikael Erik Amberntsson | Trade Insurance - Renewal |
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    "Jennifer from Trade Risk is always happy to help and very prompt in replying to queries and concerns. Trade Risk takes the hassle out of insurance and makes sure the cover I need is the cover I get."
    Luke | Trade Insurance - Renewal | Snowy Monaro NSW
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    "Excellent service. Keshia was very helpful and easy to deal with. I would continue dealing with Trade Risk again"
    Jawo Wollaston | Trade Insurance - Renewal | Pioneer
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    "Happy with the competitive price. Was an increase from last year but that's common."
    Samford Valley Plumbing Service Pty Ltd | Trade Insurance - Renewal |
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    "No comment"
    Reynolds Family Trust | Trade Insurance - Renewal |
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    "Would recommend them. Great service and prompt follow up to enquiries."
    Riddells Creek Roofing Pty Ltd | Trade Insurance - Renewal |
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    "When insurance comes up in conversation I always tell about who I am with and why."
    | Trade Insurance - Renewal |
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    "Timely and easy to organise."
    Anthony Walford Thyer | Trade Insurance - Renewal |
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    "It took nearly a month to have our renewal finalised. Our broker never responded to our emails or our phone calls, and there was no communication in regard to a required amendment to our renewal proposal. This resulted in a premium much higher than what we were originally paying. Considering the lack of communication and that it took a week for anyone to even action our request, and that our renewal was not finalised 2 days out from its due date, I sincerely doubt that our broker bothered or attempted to negotiate with the insurer or find us the best deal."
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    "Great service friendly easy renewal of my policy"
    | Trade Insurance - Renewal |
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    "This was a renewal for us and they helped us not only with reminders, but they send a questionnaire about our current policy needs and came up with a policy that suited our changing business."
    Airlie Aluminium Marine Pty Ltd | Trade Insurance - Renewal |
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    "Quick and efficient Attended my query and needs immediately"
    | Trade Insurance - Renewal |
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    "Great customer service agent"
    C.M Friend & P.J Friend | Trade Insurance - Renewal |
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    "We have been using Trade Risk for years. They make it easy and it is good value."
    P & J Building & Home Maintenance Services Pty Ltd | Trade Insurance - Renewal |
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    "Very easy to deal with 👍🏿"
    | Trade Insurance - Renewal |
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    "They provided prompt information and quotes and I found them very easy to deal with."
    | Trade Insurance - Renewal |
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    "Service was good, but not the premium"
    David Mathew Zemunik | Trade Insurance - Renewal |
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