This information relates only to the General Insurance services we provide.

For information relating to Life Insurance services please contact us.


If you have any complaints about the services we have provided please contact us.

If you are not satisfied with our response, or if you would prefer not to speak with us for any reason, please contact our licensee:

Complaints Officer
Westcourt General Insurance Brokers
Level 1
45 Royal Street
EAST PERTH WA 6004

PO Box 3136
EAST PERTH WA 6832
Ph: 08 9223 8822
Fax: 08 9221 8274
Email: info@wgib.com.au
Website: www.wgib.com.au

Westcourt is a member of the Financial Ombudsman Service (FOS), an External Dispute Resolution body. If your complaint cannot be resolved to your satisfaction within 21 business days, you have the right to refer the matter to the FOS. Contact details below:

Financial Ombudsman Service (FOS)
Level 12
717 Bourke Street
Docklands 3008

GPO Box 3
Melbourne 3001

Ph: 1300 78 08 08
Fax: 03 9613 6399
Email: info@fos.org.au
Website: www.fos.org.au

Insurance Brokers Code of Practice

We subscribe to the Insurance Brokers Code of Practice. Click here to view a copy of the Code.