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This information relates only to the General Insurance services we provide.

For information relating to Life Insurance services that we may have previously provided, please click here.


If you have any complaints about the services we have provided please contact us.

If you are not satisfied with our response, or if you would prefer not to speak with us for any reason, please contact our licensee:

CBN Complaints Officer
Suite 2 Level 5, 191 St Georges Terrace
Perth WA 6000

Ph: 08 9480 8950
Email: compliance@cbnet.com.au
Website: www.cbnet.com.au

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

Insurance Brokers Code of Practice

We subscribe to the Insurance Brokers Code of Practice. Click here to view a copy of the Code.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Communication with the company and the account manager Helen was first class. could not fault"
    The Trustee For The Robson Family Trust | Tradesman Insurance |
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    "Good service."
    Darren Tervit | Tradesman Insurance |
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    "Good service and communication."
    | Tradesman Insurance |
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    "Helpful and clear and responsibe"
    | Tradesman Insurance |
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    "Good service as usual."
    | Tradesman Insurance |
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    "Straight forward and seamless insurance set up , I had some questions regarding my policy and they were answered quickly using live support."
    Valley Smart Home & Electrical Pty Ltd | Tradesman Insurance | Lockyer Valley, QLD
    star fullstar fullstar fullstar fullstar full
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    "Easy, straightforward process from start to finish. Knowledgeable staff which added to the easy progress to finalisation."
    | Tradesman Insurance |
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    "Yes definitely recommend Prompt service"
    Fay Marie Dunwoodie | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very helpful and friendly staff and ease of service"
    Ashley Dene Treeby | Tradesman Insurance | Alexandra Vic
    star fullstar fullstar fullstar fullstar full
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    "Very happy with the service, great communication with quick response"
    Clancy Lee Roberts | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service and detailed information."
    | Tradesman Insurance |
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    "Good costumers service Affordable prices"
    | Tradesman Insurance |
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    "Great Service!"
    | Tradesman Insurance |
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    "Easy to deal with, took the stress out."
    Davis Barry ATF Barry Family Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Knowledgeable and friendly service. Nothing seemed too much trouble...I trust that in the event of a claim (hopefully not!!) it will be equally as good!"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very quick and helpful"
    | Tradesman Insurance |
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    "Very helpful."
    | Tradesman Insurance |
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    "VERY QUICK AND EASY TRADE RISK ARE GREAT TO DEAL WITH OVER EMAIL AND PHONE THANKS AGAIN TO ALL THE TEAM MEMBER AT TRADE RISK"
    Maximiliano Gonzalez-mendoza | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full