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This information relates only to the General Insurance services we provide.

For information relating to Life Insurance services that we may have previously provided, please click here.


If you have any complaints about the services we have provided please contact us.

If you are not satisfied with our response, or if you would prefer not to speak with us for any reason, please contact our licensee:

CBN Complaints Officer
Suite 2 Level 5, 191 St Georges Terrace
Perth WA 6000

Ph: 08 9480 8950
Email: compliance@cbnet.com.au
Website: www.cbnet.com.au

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

Insurance Brokers Code of Practice

We subscribe to the Insurance Brokers Code of Practice. Click here to view a copy of the Code.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Very prompt in responding much appreciated"
    Joshua Newman | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great Service as always"
    Tenacious Enterprises Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very helpful, great staff and very good service."
    Stephan Hunjas | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very good communication and great to talk to locals on the helpline."
    Grundling Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very efficient.I like the fact that I don't need to follow them up as they do this for me."
    Mark Stanley Hawkins | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Been using them for years. Simple easy no fuss."
    Matthew Robert Gilmore | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Customer Services is fantastic. Great communication both verbally and by email. Very knowledgeable and patient staff."
    Brickit Mark Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very pleasant and helpful staff. Great response time and very happy to help with everything I needed. Would recommend to others definitely. I will continue to use your services in the future. Thank you."
    Off The Edge Safety Rail Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "answer me questions in a timely manner"
    James Patrick Roberts ATF JARC Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "A very large jump in cost this year."
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Understood what I asked for, provided me with a quote straight away which was good"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Communication was good - managed to explore other options to suit our needs"
    SE & RS Quick | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service great communication"
    Gary Kelvin Smith | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "5* star excellent"
    Kerry Ronald Mckenzie | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very Good Company to deal with. Explained and clarified areas and issues that were unclear."
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "We needed to know what we were actually insured for as against our scope of work . We have a better understanding of what works can be undertaken . If we do industrial work which is currently outside the cover we can have it reviewed . Easy."
    John Gregory ATF Tamisa Family Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Easy work with"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "The people."
    Jamie Robinson | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full