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This information relates only to the General Insurance services we provide.

For information relating to Life Insurance services that we may have previously provided, please click here.


If you have any complaints about the services we have provided please contact us.

If you are not satisfied with our response, or if you would prefer not to speak with us for any reason, please contact our licensee:

CBN Complaints Officer
Suite 2 Level 5, 191 St Georges Terrace
Perth WA 6000

Ph: 08 9480 8950
Email: compliance@cbnet.com.au
Website: www.cbnet.com.au

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

Insurance Brokers Code of Practice

We subscribe to the Insurance Brokers Code of Practice. Click here to view a copy of the Code.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Always helpful."
    Todd Baumann Electrical Contracting Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Great online help available through trade risks website"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Good product knowledge, quick service"
    Michael English | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very helpful"
    Rodney Bruce Russell | Trade Insurance - Renewal | Belmont4153
    star fullstar fullstar fullstar fullstar full
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    "I have been with Trade Risk for three years now, I have always found them to be nothing but professional. Running a business is hard enough so when it comes time to look at insurance renewal you can trust the team at Trade Risk to look after you. Cheers Joe Khoury J.C.K Construction Group Pty Ltd"
    J.C.K Construction Group Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Seamless transaction.. Yes would highly recomend"
    Brian Arthur Chedgey | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Fantastic customer service and great price."
    | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "GOOD TO DEAL WITH ON THE PHONE , GOT THINGS MOVING QUICKLY.."
    GA & YB Pawson | Trade Insurance - Renewal | EMERALD 3782
    star fullstar fullstar fullstar fullstar full
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    "Always great to deal with no delays they are communicative and easy to follow I definitely recommend them."
    John Patrick Gilbert | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Insurance renewed quickly very easily"
    M.C Dandridge And L.M Hamilton | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Got back to me straight away, Great communication, Treated me like i was their only client."
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Really great, fast and responsive in all aspects of business"
    | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "really good fast and got what we wanted in the policy happy with the service hopefullywe never have to use it thanks for everything"
    Ian And Finn Murphy | Tradesman Insurance | mt cotton
    star fullstar fullstar fullstar fullstar full
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    "Easy straight forward and great communication"
    Pod Productions Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Prompt response and fair price for my needs Would certainly recommend"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Doubled my insurance premium for no reason, now I can't get insurance certificate. ***!"
    | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Great Sevice!"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Jeremy is going the extra mile to make sure you are happy answering very quickly nice to talk to him on the phone"
    | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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