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This information relates only to the General Insurance services we provide.

For information relating to Life Insurance services that we may have previously provided, please click here.


If you have any complaints about the services we have provided please contact us.

If you are not satisfied with our response, or if you would prefer not to speak with us for any reason, please contact our licensee:

CBN Complaints Officer
Suite 2 Level 5, 191 St Georges Terrace
Perth WA 6000

Ph: 08 9480 8950
Email: compliance@cbnet.com.au
Website: www.cbnet.com.au

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001

Insurance Brokers Code of Practice

We subscribe to the Insurance Brokers Code of Practice. Click here to view a copy of the Code.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "To all intents all has gone well, but until I make a claim I really wont know will I?"
    Peter Paul Derkley | Tradesman Insurance |
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    "Excellent & prompt service"
    | Trade Insurance - Renewal |
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    "Been using traderisk for a couple of years now. I highly recommend easy to deal with and provide an amazing customer service!"
    Travis Daniel Finger | Trade Insurance - Renewal |
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    "Easy to deal with. Sent reminder emails and followed up. Gave contact numbers for any issues."
    | Trade Insurance - Renewal |
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    "Communication! Keeping me informed for the renewal process for my public liability."
    Scott Peter Rowlands | Trade Insurance - Renewal |
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    "Trade Risk ask more questions and tailor the cover to suit your risks. That means you get great cover at a competitive price."
    Alister Andrew Campbell | Trade Insurance - Renewal |
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    "Excellent service"
    | Trade Insurance - Renewal |
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    "good service"
    ULTRAFRAME WINDOWS AND DOORS PTY LTD | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Easy and professional service"
    G.A Turner & T.L Turner | Trade Insurance - Renewal |
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    "Was very helpful nice to talk with Jeremy great service thank you"
    | Trade Insurance - Renewal |
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    "Ease of access and affordable"
    | Tradesman Insurance |
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    "No fuss very easy to deal with"
    Nicholas Oliver Lawson | Trade Insurance - Renewal |
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    "Everything was professional and paperwork sent to was was easy to follow. Jennifer is a great asset to your business."
    | Trade Insurance - Renewal |
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    "Fantastic service with a very competitive rate. Thank you Trade Risk"
    | Trade Insurance - Renewal |
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    "Easy process would recommend Trade Risk"
    | Trade Insurance - Renewal |
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    "Easy to deal with and the process of taking out or renewing a policy is very efficient and intuitive."
    Robert Brian Williams | Trade Insurance - Renewal | Melbourne
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    "Simple Tradie insurance from great people!!"
    Red River & Carol Rohde | Tradesman Insurance |
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    "Very affordable and easy to deal with. Haven’t had to make a claim yet."
    Trevor Wheeler | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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