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If you need to claim on any of your policies arranged through Trade Risk, rest assured we are here to help.

How you lodge a claim will depend on the incident and insurance type. We have listed the most common ones below. If you can’t find what you need, please call us on 1800 808 800.

Tool Insurance

If your tools have been stolen or damaged please click here to lodge your claim online.

You’ll need to have the following information before lodging your claim:

  • Details of the incident (time, date, description, etc)
  • Police report details
  • Details of each item you are claiming
  • Evidence of ownership for each item (scanned receipts preferred)

Quotes for replacement items will also be required, but this will come a little later and is not required with the initial claim lodgement.

If you have any questions about tool insurance or the claims process please call us on 1800 808 800.

Public Liability Insurance

The first point to be aware of is that you should not accept responsibility for any incident at this stage. This is a condition of virtually all public liability policies in Australia.

The insurance company will investigate the incident and will typically appoint an assessor and legal representation to assist in determining who might be at fault and to what extent they are at fault.

Please call our office on 1800 808 800 to lodge your public liability claim. Due to the nature of these claims we do not have online lodgement.

All Other Insurance Types

For any other insurance types please call our office on 1800 808 800 to commence the claim process.

As your broker we are always on your side in the event of a claim. The better you can cooperate with us, the more likely we’ll get the best outcome for you.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "I called for some confirmation on my insurance, it was a prompt reply and answered all my questions. Great service guys thanks."
    Clayton Wayne Earl | Trade Insurance - Renewal |
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    "I had to follow up trade risk to receive my renewal documents, and then wait 6hrs to talk to someone to follow up receiving my insurance documents a week after it had been paid."
    Bel Electrical Pty Ltd | Trade Insurance - Renewal |
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    "Very helpful and professional"
    | Trade Insurance - Renewal |
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    "Great communication"
    | Trade Insurance - Renewal |
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    "Happy with how easy it was to set up online. Fairly priced."
    | Tradesman Insurance |
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    "Friendly and easy to talk to"
    Anthony John Davenport | Trade Insurance - Renewal |
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    "I was very disappointed with the way the renewal advice was done. I felt like I was being bullied into making a decision. I requested information regarding the ‘advice’ given re the difference between the old and new policy and why. This did not happen. All I got was the new policy. I did my own research and chose Trade Risk as it was already done. Maybe I’m old school, I still think a phone call is a better option as an initial point of contact and followed up by an email . Thank you"
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    "Excellent,"
    Samford Valley Plumbing Service Pty Ltd | Trade Insurance - Renewal |
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    "You guys are the best"
    | Trade Insurance - Renewal |
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    "I still get constant stupid emails asking me to buy their product... I already have"
    Todd Alan Brownsey | Tradesman Insurance |
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    "Apart from delays in finalizing the insurance I was happy with the service"
    AJ Atkins Electrical Pty Ltd ATF AJ Atkins Family Trust | Tradesman Insurance | Limestone Vic 3717
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    ". The service was good. The staff replied promptly to calls and emails /Prices were great."
    Del Romano Electrical Services Pty Ltd ATF | Trade Insurance - Renewal |
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    "We have been with Trade Risk for 3 years and they have always been very easy to deal with. They respond very quickly and provide great customer service."
    Cheynie Shaw | Trade Insurance - Renewal | Melbourne
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    "Always a pleasure to deal with. Been my go to for many years now, will be back again next year"
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    "Friendly and helpful staff were great to work with. Great product and value."
    | Tradesman Insurance |
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    "Easy to deal with insurance renewal at a good price"
    | Trade Insurance - Renewal |
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    "Very easy to deal with and helpful with all my queries would recommend and very fast service would definitely deal with them again"
    Raymond Mitchell | Tradesman Insurance | Perth
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    "Very efficient and lovely to rtalk to"
    | Tradesman Insurance |
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