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If you need to claim on any of your policies arranged through Trade Risk, rest assured we are here to help.

How you lodge a claim will depend on the incident and insurance type. We have listed the most common ones below. If you can’t find what you need, please call us on 1800 808 800.

Tool Insurance

If your tools have been stolen or damaged please click here to lodge your claim online.

You’ll need to have the following information before lodging your claim:

  • Details of the incident (time, date, description, etc)
  • Police report details
  • Details of each item you are claiming
  • Evidence of ownership for each item (scanned receipts preferred)

Quotes for replacement items will also be required, but this will come a little later and is not required with the initial claim lodgement.

If you have any questions about tool insurance or the claims process please call us on 1800 808 800.

Public Liability Insurance

The first point to be aware of is that you should not accept responsibility for any incident at this stage. This is a condition of virtually all public liability policies in Australia.

The insurance company will investigate the incident and will typically appoint an assessor and legal representation to assist in determining who might be at fault and to what extent they are at fault.

Please call our office on 1800 808 800 to lodge your public liability claim. Due to the nature of these claims we do not have online lodgement.

All Other Insurance Types

For any other insurance types please call our office on 1800 808 800 to commence the claim process.

As your broker we are always on your side in the event of a claim. The better you can cooperate with us, the more likely we’ll get the best outcome for you.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Very prompt in responding much appreciated"
    Joshua Newman | Tradesman Insurance |
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    "Great Service as always"
    Tenacious Enterprises Pty Ltd | Tradesman Insurance |
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    "Very helpful, great staff and very good service."
    Stephan Hunjas | Tradesman Insurance |
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    "Very good communication and great to talk to locals on the helpline."
    Grundling Pty Ltd | Tradesman Insurance |
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    "Very efficient.I like the fact that I don't need to follow them up as they do this for me."
    Mark Stanley Hawkins | Tradesman Insurance |
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    "Been using them for years. Simple easy no fuss."
    Matthew Robert Gilmore | Tradesman Insurance |
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    "Customer Services is fantastic. Great communication both verbally and by email. Very knowledgeable and patient staff."
    Brickit Mark Pty Ltd | Tradesman Insurance |
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    "Very pleasant and helpful staff. Great response time and very happy to help with everything I needed. Would recommend to others definitely. I will continue to use your services in the future. Thank you."
    Off The Edge Safety Rail Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "answer me questions in a timely manner"
    James Patrick Roberts ATF JARC Trust | Tradesman Insurance |
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    "A very large jump in cost this year."
    | Tradesman Insurance |
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    "Understood what I asked for, provided me with a quote straight away which was good"
    | Tradesman Insurance |
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    "Communication was good - managed to explore other options to suit our needs"
    SE & RS Quick | Tradesman Insurance |
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    "Great service great communication"
    Gary Kelvin Smith | Tradesman Insurance |
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    "5* star excellent"
    Kerry Ronald Mckenzie | Tradesman Insurance |
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    "Very Good Company to deal with. Explained and clarified areas and issues that were unclear."
    | Tradesman Insurance |
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    "We needed to know what we were actually insured for as against our scope of work . We have a better understanding of what works can be undertaken . If we do industrial work which is currently outside the cover we can have it reviewed . Easy."
    John Gregory ATF Tamisa Family Trust | Tradesman Insurance |
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    "Easy work with"
    | Tradesman Insurance |
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    "The people."
    Jamie Robinson | Tradesman Insurance |
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