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Earlier this year our Annual Client Survey revealed that our clients wanted to know more about claims affecting their trade.

We listened, and now we present our first such update.  Below you’ll see a selection of claims that have been paid for our electrician clients during 2019.

To be clear, these are claims that have been successfully settled and paid, not just lodged.

We’ve selected a range of claims from different policy types and different sizes, to give a broad view of the types of claims affecting electrical businesses.


Switchboard Damage

Amount Paid: $23,000

Policy: Public Liability Insurance

A switchboard owned by a company that our client was subcontracting to was damaged whilst being moved by our client.

The damage was found to be caused by our client, and the costs were covered by their public liability insurance.


Damage to Tools

Amount Paid: $5,500

Policy: Tool Insurance

Our client suffered a vehicle accident which resulted in damage to both the vehicle and the tools stored within the vehicle and trailer.

We only provided insurance for the tools, not the vehicle, and the insurer covered the costs for replacing the damaged tools.

Importantly in this case, tool insurance covers your gear not just for theft, but also for damage resulting from a vehicle collision or rollover.


Water Damage

Amount Paid: $8,000

Policy: Public Liability Insurance

Damage was caused to roofing sheets during the installation of solar panels, which resulted in water damage within the premises.

Our client was found to be liable and the insurer covered the costs.


Stolen Tools

Amount Paid: $15,000

Policy: Tool Insurance

Our client had three of their vehicles broken into and tools stolen.

The insurer paid for the replacement of the tools and equipment.


Vehicle Damage

Amount Paid: $3,000

Policy: Commercial Vehicle Insurance

A third-party reversed into our client’s vehicle whilst in a hire yard.  The vehicle was insured via us, and the insurer covered the repair costs including new sign-writing.

Whilst the claim was paid, initially the insurer advised that our client would have to pay their excess.  This is because both vehicles were reversing, and the industry standard is that if both parties are reversing, they have both contributed to the accident.

The client’s account manager at Trade Risk argued that our client should not have to pay the excess, and after being escalated we were able to have the excess waived, which was a fantastic win for our client.


Water Damage

Amount Paid: $2,200

Policy: Public Liability Insurance

A roof tile was cracked whilst our client was installing solar panels.  During the next rain event water was able to enter the property, resulting in water damage.

As our client held public liability insurance, the insurer covered the costs involved in the claim.


Water Damage

Amount Paid: $2,000

Policy: Public Liability Insurance

A roof tile was not replaced after our client undertook work on a third-party’s property.  At the next rain event, water was able to enter the property and cause damage.

The third-party’s fridge and another appliance were damaged, and our client’s public liability insurance provider covered the costs for replacement items.


Damage to Ceiling

Amount Paid: $1,500

Policy: Public Liability Insurance

Our client was undertaking work in a McDonalds restaurant.  Too much weight was put on their ceiling, causing damage around the manhole.

The public liability insurance held by our client covered the repair costs.


Property Damage – Splashback

Amount Paid: $1,300

Policy: Public Liability Insurance

Our client was installing a rangehood in a new kitchen, and in the process scratched the splash back.

The scratches were too deep to repair, and our client’s public liability insurance covered the cost of replacing the splashback.


Deterioration of Food

Amount Paid: $1,100

Policy: Public Liability Insurance

After installing a new power point at a third-party’s property, our client failed to turn the power back on.  This resulted in the fridge and freezer defrosting, and the loss of all food due to deterioration.

Our client’s public liability insurance covered the costs claimed by the third party.


We love helping our clients with their insurance needs, and whilst we’d never wish a claim upon anyone, it is the time when we really get to show our value.

Many of the claims listed above aren’t life changing amounts for an electrician, but having to pull $5k, $10k, or $20k out of your pocket for no return is always going to hurt.

Whilst some of the claims listed above were from large clients with premiums well into the thousands, some where from clients whose insurance cost was barely $50 a month. That’s pretty good value in our opinion!

Electrical Contractors Insurance Claims

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Very prompt in responding much appreciated"
    Joshua Newman | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great Service as always"
    Tenacious Enterprises Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very helpful, great staff and very good service."
    Stephan Hunjas | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very good communication and great to talk to locals on the helpline."
    Grundling Pty Ltd | Tradesman Insurance |
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    "Very efficient.I like the fact that I don't need to follow them up as they do this for me."
    Mark Stanley Hawkins | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Been using them for years. Simple easy no fuss."
    Matthew Robert Gilmore | Tradesman Insurance |
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    "Customer Services is fantastic. Great communication both verbally and by email. Very knowledgeable and patient staff."
    Brickit Mark Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very pleasant and helpful staff. Great response time and very happy to help with everything I needed. Would recommend to others definitely. I will continue to use your services in the future. Thank you."
    Off The Edge Safety Rail Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "answer me questions in a timely manner"
    James Patrick Roberts ATF JARC Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "A very large jump in cost this year."
    | Tradesman Insurance |
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    "Understood what I asked for, provided me with a quote straight away which was good"
    | Tradesman Insurance |
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    "Communication was good - managed to explore other options to suit our needs"
    SE & RS Quick | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service great communication"
    Gary Kelvin Smith | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "5* star excellent"
    Kerry Ronald Mckenzie | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very Good Company to deal with. Explained and clarified areas and issues that were unclear."
    | Tradesman Insurance |
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    "We needed to know what we were actually insured for as against our scope of work . We have a better understanding of what works can be undertaken . If we do industrial work which is currently outside the cover we can have it reviewed . Easy."
    John Gregory ATF Tamisa Family Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Easy work with"
    | Tradesman Insurance |
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    "The people."
    Jamie Robinson | Tradesman Insurance |
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