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Optus My Business Awards 2017

We are very honoured to have been named as a finalist in the Optus My Business Awards for 2017.

Trade Risk has made the shortlist to win the Customer Service Experience category, which will be announced at the awards dinner in Sydney in November.

Being a finalist in the Customer Service category means so much to us, as customer service is what we’re all about.

We’re up against some huge competition to win the award, but just being a finalist amongst such great company is a major achievement on its own.

The Optus My Business Awards acknowledge best practice within a particular industry sector, as well as individual business leaders, excellence in customer service and achievements in innovation, corporate social responsibility and workplace culture.

Winners from all categories will be automatically shortlisted for the highly coveted Business of the Year Award.

Adam Zuchetti, editor of My Business, said Australian SMEs are at the leading edge of innovation and customer service excellence, as represented by this year’s Optus My Business Awards finalists.

“My Business is extremely proud to showcase those companies and their leaders that are thriving by pushing the boundaries and challenging the status quo across a diverse spectrum of industries.” Mr Zuchetti said.

“Determining this year’s finalists was no easy feat, with our selection panel working through an outstanding calibre of entries and the highest submission rate for the awards to date.”

“On behalf of the My Business team, I would like to congratulate all of this year’s finalists and wish them the best of luck for the big night”.

Whilst Trade Risk is not the only financial services business to be a finalist in the customer service category, we are very proud to be the only insurance brokerage to make the cut.

Some people might see us an online business, since so much of what we do is online, but the truth is we are genuine insurance professionals providing a level of service that is as good as anyone else out there.

We might not have an office in every state or city, but we will have clients there, and every one of them enjoys award winning service from our team.

All of the credit for this achievement goes to our amazing team, who work hard every day to ensure thousands of Aussie tradies are getting the best from their insurance.

Tradies Love Trade Risk

In 2020 Trade Risk was awarded the Platinum Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "good follow up service"
    Classic Contracting Pty Ltd | Trade Insurance - Renewal |
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    "Took weeks to get back to me. My insurance lapsed and as a result I was unlicensed for 4 days."
    Mikael Erik Amberntsson | Trade Insurance - Renewal |
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    "Jennifer from Trade Risk is always happy to help and very prompt in replying to queries and concerns. Trade Risk takes the hassle out of insurance and makes sure the cover I need is the cover I get."
    Luke | Trade Insurance - Renewal | Snowy Monaro NSW
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    "Excellent service. Keshia was very helpful and easy to deal with. I would continue dealing with Trade Risk again"
    Jawo Wollaston | Trade Insurance - Renewal | Pioneer
    star fullstar fullstar fullstar fullstar full
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    "Happy with the competitive price. Was an increase from last year but that's common."
    Samford Valley Plumbing Service Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "No comment"
    Reynolds Family Trust | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Would recommend them. Great service and prompt follow up to enquiries."
    Riddells Creek Roofing Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "When insurance comes up in conversation I always tell about who I am with and why."
    | Trade Insurance - Renewal |
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    "Timely and easy to organise."
    Anthony Walford Thyer | Trade Insurance - Renewal |
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    "It took nearly a month to have our renewal finalised. Our broker never responded to our emails or our phone calls, and there was no communication in regard to a required amendment to our renewal proposal. This resulted in a premium much higher than what we were originally paying. Considering the lack of communication and that it took a week for anyone to even action our request, and that our renewal was not finalised 2 days out from its due date, I sincerely doubt that our broker bothered or attempted to negotiate with the insurer or find us the best deal."
    | Trade Insurance - Renewal |
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    "Great service friendly easy renewal of my policy"
    | Trade Insurance - Renewal |
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    "This was a renewal for us and they helped us not only with reminders, but they send a questionnaire about our current policy needs and came up with a policy that suited our changing business."
    Airlie Aluminium Marine Pty Ltd | Trade Insurance - Renewal |
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    "Quick and efficient Attended my query and needs immediately"
    | Trade Insurance - Renewal |
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    "Great customer service agent"
    C.M Friend & P.J Friend | Trade Insurance - Renewal |
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    "We have been using Trade Risk for years. They make it easy and it is good value."
    P & J Building & Home Maintenance Services Pty Ltd | Trade Insurance - Renewal |
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    "Very easy to deal with 👍🏿"
    | Trade Insurance - Renewal |
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    "They provided prompt information and quotes and I found them very easy to deal with."
    | Trade Insurance - Renewal |
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    "Service was good, but not the premium"
    David Mathew Zemunik | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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