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Optus My Business Awards 2017

We are very honoured to have been named as a finalist in the Optus My Business Awards for 2017.

Trade Risk has made the shortlist to win the Customer Service Experience category, which will be announced at the awards dinner in Sydney in November.

Being a finalist in the Customer Service category means so much to us, as customer service is what we’re all about.

We’re up against some huge competition to win the award, but just being a finalist amongst such great company is a major achievement on its own.

The Optus My Business Awards acknowledge best practice within a particular industry sector, as well as individual business leaders, excellence in customer service and achievements in innovation, corporate social responsibility and workplace culture.

Winners from all categories will be automatically shortlisted for the highly coveted Business of the Year Award.

Adam Zuchetti, editor of My Business, said Australian SMEs are at the leading edge of innovation and customer service excellence, as represented by this year’s Optus My Business Awards finalists.

“My Business is extremely proud to showcase those companies and their leaders that are thriving by pushing the boundaries and challenging the status quo across a diverse spectrum of industries.” Mr Zuchetti said.

“Determining this year’s finalists was no easy feat, with our selection panel working through an outstanding calibre of entries and the highest submission rate for the awards to date.”

“On behalf of the My Business team, I would like to congratulate all of this year’s finalists and wish them the best of luck for the big night”.

Whilst Trade Risk is not the only financial services business to be a finalist in the customer service category, we are very proud to be the only insurance brokerage to make the cut.

Some people might see us an online business, since so much of what we do is online, but the truth is we are genuine insurance professionals providing a level of service that is as good as anyone else out there.

We might not have an office in every state or city, but we will have clients there, and every one of them enjoys award winning service from our team.

All of the credit for this achievement goes to our amazing team, who work hard every day to ensure thousands of Aussie tradies are getting the best from their insurance.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "I called for some confirmation on my insurance, it was a prompt reply and answered all my questions. Great service guys thanks."
    Clayton Wayne Earl | Trade Insurance - Renewal |
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    "I had to follow up trade risk to receive my renewal documents, and then wait 6hrs to talk to someone to follow up receiving my insurance documents a week after it had been paid."
    Bel Electrical Pty Ltd | Trade Insurance - Renewal |
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    "Very helpful and professional"
    | Trade Insurance - Renewal |
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    "Great communication"
    | Trade Insurance - Renewal |
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    "Happy with how easy it was to set up online. Fairly priced."
    | Tradesman Insurance |
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    "Friendly and easy to talk to"
    Anthony John Davenport | Trade Insurance - Renewal |
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    "I was very disappointed with the way the renewal advice was done. I felt like I was being bullied into making a decision. I requested information regarding the ‘advice’ given re the difference between the old and new policy and why. This did not happen. All I got was the new policy. I did my own research and chose Trade Risk as it was already done. Maybe I’m old school, I still think a phone call is a better option as an initial point of contact and followed up by an email . Thank you"
    | Trade Insurance - Renewal |
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    "Excellent,"
    Samford Valley Plumbing Service Pty Ltd | Trade Insurance - Renewal |
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    "You guys are the best"
    | Trade Insurance - Renewal |
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    "I still get constant stupid emails asking me to buy their product... I already have"
    Todd Alan Brownsey | Tradesman Insurance |
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    "Apart from delays in finalizing the insurance I was happy with the service"
    AJ Atkins Electrical Pty Ltd ATF AJ Atkins Family Trust | Tradesman Insurance | Limestone Vic 3717
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    ". The service was good. The staff replied promptly to calls and emails /Prices were great."
    Del Romano Electrical Services Pty Ltd ATF | Trade Insurance - Renewal |
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    "We have been with Trade Risk for 3 years and they have always been very easy to deal with. They respond very quickly and provide great customer service."
    Cheynie Shaw | Trade Insurance - Renewal | Melbourne
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    "Always a pleasure to deal with. Been my go to for many years now, will be back again next year"
    | Trade Insurance - Renewal |
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    "Friendly and helpful staff were great to work with. Great product and value."
    | Tradesman Insurance |
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    "Easy to deal with insurance renewal at a good price"
    | Trade Insurance - Renewal |
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    "Very easy to deal with and helpful with all my queries would recommend and very fast service would definitely deal with them again"
    Raymond Mitchell | Tradesman Insurance | Perth
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    "Very efficient and lovely to rtalk to"
    | Tradesman Insurance |
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