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Optus My Business Awards 2017

We are very honoured to have been named as a finalist in the Optus My Business Awards for 2017.

Trade Risk has made the shortlist to win the Customer Service Experience category, which will be announced at the awards dinner in Sydney in November.

Being a finalist in the Customer Service category means so much to us, as customer service is what we’re all about.

We’re up against some huge competition to win the award, but just being a finalist amongst such great company is a major achievement on its own.

The Optus My Business Awards acknowledge best practice within a particular industry sector, as well as individual business leaders, excellence in customer service and achievements in innovation, corporate social responsibility and workplace culture.

Winners from all categories will be automatically shortlisted for the highly coveted Business of the Year Award.

Adam Zuchetti, editor of My Business, said Australian SMEs are at the leading edge of innovation and customer service excellence, as represented by this year’s Optus My Business Awards finalists.

“My Business is extremely proud to showcase those companies and their leaders that are thriving by pushing the boundaries and challenging the status quo across a diverse spectrum of industries.” Mr Zuchetti said.

“Determining this year’s finalists was no easy feat, with our selection panel working through an outstanding calibre of entries and the highest submission rate for the awards to date.”

“On behalf of the My Business team, I would like to congratulate all of this year’s finalists and wish them the best of luck for the big night”.

Whilst Trade Risk is not the only financial services business to be a finalist in the customer service category, we are very proud to be the only insurance brokerage to make the cut.

Some people might see us an online business, since so much of what we do is online, but the truth is we are genuine insurance professionals providing a level of service that is as good as anyone else out there.

We might not have an office in every state or city, but we will have clients there, and every one of them enjoys award winning service from our team.

All of the credit for this achievement goes to our amazing team, who work hard every day to ensure thousands of Aussie tradies are getting the best from their insurance.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Excellent customer service from the account manager..flexible to insurance requirements and quick to respond"
    Andrew James Tims | Tradesman Insurance |
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    "Ive had insurance with this crowd in the past. I went to renew my membership in the past as I had let it lapse a couple of months. The price went up 30% so I didn't go with them. Then 3 months later I go back to there website and I get my insurance again for the same as original."
    | Tradesman Insurance |
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    "good service"
    Hansford Projects Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service as always. Would recommend."
    | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Good service"
    Build it up constructions | Tradesman Insurance | Ipswich
    star fullstar fullstar fullstar fullstar full
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    "I needed urgent cover and Helen at Trade Risk was so helpful and had me covered at a really competitive rate. Details of the cover were explained so I am confident I have the cover I need. I would definitely recommend Trade Risk."
    Tim Billing | Tradesman Insurance | Brisbane
    star fullstar fullstar fullstar fullstar full
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    "The best Insurance"
    Ondrej Balogh | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Good service"
    | Tradesman Insurance |
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    "Good very easy to get a policy"
    Ricky P Jamieson | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service will recommend to others."
    Jason Edward Styles | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "The process of renewal of my Trade Risk seemed to be done efficiently and timely!"
    Cornerstone Tiling Pty Ltd ATF PS.23 Family Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Reasonable prices efficient and friendly staff"
    Ian Spicer | Tradesman Insurance |
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    "There was a problem with the account details and just a quick phone call and as I was away at work no threats just please fix it when you get back they could have made a big deal out of nothing but didn't and I feel that is great customer service."
    Matthew John Mcgee | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service"
    | Tradesman Insurance |
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    "I contacted you regarding my policy ,no one got back to me then the policy expired and my customers started contacting me ,we lost work because we were not insured ,a lot of our work comes from ambulance Victoria , they stoped writing purchase orders to use because of it . then we asked for another quote for on hook insurance for our crane truck same thing again no follow up and no quote."
    Bayside Machinery Pty Ltd | Tradesman Insurance | Mallacoota Victoria
    star fullstar fullstar fullstar fullstar full
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    "Excellent customer service went above and beyond to help help out they made all the necessary phone calls and I didn't have to chase them . They did everything for me ."
    | Tradesman Insurance |
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    "it would be 5 stars if the renewal was timely and not requiring me to contact Trade Risk for a renewal quote."
    | Tradesman Insurance |
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    "Easy to deal with"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full