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Insurance Business Awards

Trade Risk is very proud to be a double finalist in this year’s Insurance Business Awards.

To be a national finalist in one category would have been amazing, but to get the double is very special.

Our categories are as follows:

  • Brokerage of the Year (1-5 Staff)
  • Best Customer Service from an Individual Office

There are seven finalists in each category, covering all of Australia.

Now we do have more than five staff here at Trade Risk, but only five who work on the general insurance side of the business, which means we are still eligible.

The initial nomination process involved a 550-word submission for both categories, and once we were confirmed as a finalist, we had to put together a far more compressive submission of thousands of words.

It was a time-consuming process, but it does make you put a lot of thought into what we do as a business and how we help tradies with their business insurance.

Here’s some more information about the two categories we are finalists in, straight from the awards website:

Brokerage of the Year (1-5 Staff)

This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents) in Australia. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Australia.

When judging this category, the following criteria will be considered from an overall business perspective:

  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

Best Customer Service from an Individual Office

Customer service is an important measure of any brokerage’s long-term sustainability and success. This award recognises the best brokerage office or branch that has maintained consistent and sustainable customer service standards over the past 12 months.

When judging this category, the following criteria will be considered from the individual office/branch perspective:

  • Overall customer service proposition
  • Responsiveness to changing market demands
  • Product knowledge
  • Product offering
  • Positive impact on client retention and customer satisfaction
  • The business’ value proposition and strategy around stakeholder engagement

On one hand we are surprised and humbled to be finalists in these categories, but on the other hand, we know we put everything into doing the best job for tradies and shouldn’t be surprised to be among the best in Australia.

Now we sit back and wait for the big gala awards dinner in Sydney next month.  A couple of our team members will be attending and crossing their fingers for a win!

Thank you to our loyal clients, our fantastic industry partners and our awesome team for making Trade Risk what it is.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

  • "Great customer service and easy to setup, straight to the point"
    | Tradesman Insurance |
  • "They found a better deal for me and have made everything this far easy to deal with. Respond to my emails efficiently"
    | Tradesman Insurance |
  • "Easy as always, quick to respond and get the required result. Always friendly and helpful"
    | Tradesman Insurance |
  • "Excellent service"
    Positivenergy Pty Ltd | Tradesman Insurance |
  • "Nice and easy a few simple questions and your done"
    | Tradesman Insurance |
  • "Pretty easy to deal with."
    | Tradesman Insurance |
  • "Price of policy is reasonable compared with the market. Good communicators ."
    | Tradesman Insurance |
  • "Contacted Trade Risk regards renewal, emailed back information, paid fee, emailed back certificate of currency issued a day later. Cannot fault service, at all. Will certainly use them in future."
    | Tradesman Insurance |
  • "Very helpful , efficient"
    | Tradesman Insurance |
  • "Very easy to deal with."
    | Tradesman Insurance |
  • "Great to deal with"
    C Barker Pty Ltd T/as Sunshine Coast Contracting | Tradesman Insurance |
  • "Prompt response, professional service and competitive pricing"
    | Tradesman Insurance |
  • "they are helpful when I have made enquires regarding other products or upgrades"
    BDP & LJ Butler | Tradesman Insurance |
  • "Quick and easy. Let's hope I don't use there services"
    Alexander Thomas | Tradesman Insurance | Maitland
  • "All good! I am so satisfied with your products and services."
    | Tradesman Insurance |
  • "EXCELLENT COMMUNICATION & POLICY"
    David Shearer | Tradesman Insurance |
  • "Great to deal with, and very understanding regarding my trade. Had everything sorted in such a short time."
    EFS | Tradesman Insurance | Brisbane
  • "No contact with trade risk, existing customer, insurance renewal"
    | Tradesman Insurance |
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