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Insurance Business Awards

Trade Risk is very proud to be a double finalist in this year’s Insurance Business Awards.

To be a national finalist in one category would have been amazing, but to get the double is very special.

Our categories are as follows:

  • Brokerage of the Year (1-5 Staff)
  • Best Customer Service from an Individual Office

There are seven finalists in each category, covering all of Australia.

Now we do have more than five staff here at Trade Risk, but only five who work on the general insurance side of the business, which means we are still eligible.

The initial nomination process involved a 550-word submission for both categories, and once we were confirmed as a finalist, we had to put together a far more compressive submission of thousands of words.

It was a time-consuming process, but it does make you put a lot of thought into what we do as a business and how we help tradies with their business insurance.

Here’s some more information about the two categories we are finalists in, straight from the awards website:

Brokerage of the Year (1-5 Staff)

This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents) in Australia. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Australia.

When judging this category, the following criteria will be considered from an overall business perspective:

  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

Best Customer Service from an Individual Office

Customer service is an important measure of any brokerage’s long-term sustainability and success. This award recognises the best brokerage office or branch that has maintained consistent and sustainable customer service standards over the past 12 months.

When judging this category, the following criteria will be considered from the individual office/branch perspective:

  • Overall customer service proposition
  • Responsiveness to changing market demands
  • Product knowledge
  • Product offering
  • Positive impact on client retention and customer satisfaction
  • The business’ value proposition and strategy around stakeholder engagement

On one hand we are surprised and humbled to be finalists in these categories, but on the other hand, we know we put everything into doing the best job for tradies and shouldn’t be surprised to be among the best in Australia.

Now we sit back and wait for the big gala awards dinner in Sydney next month.  A couple of our team members will be attending and crossing their fingers for a win!

Thank you to our loyal clients, our fantastic industry partners and our awesome team for making Trade Risk what it is.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Excellent communication and easy to deal with."
    The Trustee For LA Walker & Co Family Trust | Tradesman Insurance |
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    "Rang me when I forgot to pay it"
    Kalyn Knight | Tradesman Insurance |
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    "super easy, seamless really. that's the rating so far, lets hope I never have to make a claim"
    | Tradesman Insurance |
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    "Excellant service. Made everything simple where the other insurance companies i spoke to made it all too difficult"
    Rod Wardle | Tradesman Insurance |
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    "Quick and easy with all insurance needs covered"
    Weimar Pty Ltd | Tradesman Insurance |
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    "Would recommend"
    Anthony Everett | Tradesman Insurance |
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    "Easy to deal with and very friendly staff."
    Goss Electrical Pty Ltd ATF Goss Electrical Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "good service and price"
    John Patrick Griffith | Tradesman Insurance |
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    "Service was excellent and quick"
    Pietro Zampierollo | Tradesman Insurance |
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    "Trade Risk make liability insurance so very simple i would definitely recommend them and have done so to other tradies"
    Stephen John McMurtrie | Tradesman Insurance | Lutwyche
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    "Quick and easy renewal of my insurance for a good price, I couldn't ask for more."
    | Tradesman Insurance |
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    "Great service. Efficient and timely."
    Black Ship Investments Pty Ltd As The Trustee For Alarcon Hernandez Trust | Tradesman Insurance |
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    "Good price always respond quickly"
    Renae Ann Bradshaw | Tradesman Insurance |
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    "Excellent value for money."
    | Tradesman Insurance |
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    "excellent, streamlined,"
    Greer Atkinson Trading As Oui Moet | Tradesman Insurance |
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    "Good communication and an easy transaction to get the cover I needed"
    Kean As Electrical Pty Ltd | Tradesman Insurance |
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    "Best service from Jennifer Steger my account manager. Jennifer sourced me a better deal that suited my business and was cheaper. Would recommend to others and would buy again"
    | Tradesman Insurance |
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    "Haven't had to make a claim but everything else seems easy and straight forward. Cheapest price I could find too, hope that's a good thing??"
    Marius Ionut Nitu T/As Marius Nitu | Tradesman Insurance |
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