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Insurance Business Awards

Trade Risk is very proud to be a double finalist in this year’s Insurance Business Awards.

To be a national finalist in one category would have been amazing, but to get the double is very special.

Our categories are as follows:

  • Brokerage of the Year (1-5 Staff)
  • Best Customer Service from an Individual Office

There are seven finalists in each category, covering all of Australia.

Now we do have more than five staff here at Trade Risk, but only five who work on the general insurance side of the business, which means we are still eligible.

The initial nomination process involved a 550-word submission for both categories, and once we were confirmed as a finalist, we had to put together a far more compressive submission of thousands of words.

It was a time-consuming process, but it does make you put a lot of thought into what we do as a business and how we help tradies with their business insurance.

Here’s some more information about the two categories we are finalists in, straight from the awards website:

Brokerage of the Year (1-5 Staff)

This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents) in Australia. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Australia.

When judging this category, the following criteria will be considered from an overall business perspective:

  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

Best Customer Service from an Individual Office

Customer service is an important measure of any brokerage’s long-term sustainability and success. This award recognises the best brokerage office or branch that has maintained consistent and sustainable customer service standards over the past 12 months.

When judging this category, the following criteria will be considered from the individual office/branch perspective:

  • Overall customer service proposition
  • Responsiveness to changing market demands
  • Product knowledge
  • Product offering
  • Positive impact on client retention and customer satisfaction
  • The business’ value proposition and strategy around stakeholder engagement

On one hand we are surprised and humbled to be finalists in these categories, but on the other hand, we know we put everything into doing the best job for tradies and shouldn’t be surprised to be among the best in Australia.

Now we sit back and wait for the big gala awards dinner in Sydney next month.  A couple of our team members will be attending and crossing their fingers for a win!

Thank you to our loyal clients, our fantastic industry partners and our awesome team for making Trade Risk what it is.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Ease of access and affordable"
    | Tradesman Insurance |
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    "No fuss very easy to deal with"
    Nicholas Oliver Lawson | Trade Insurance - Renewal |
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    "Everything was professional and paperwork sent to was was easy to follow. Jennifer is a great asset to your business."
    | Trade Insurance - Renewal |
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    "Fantastic service with a very competitive rate. Thank you Trade Risk"
    | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Easy process would recommend Trade Risk"
    | Trade Insurance - Renewal |
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    "Easy to deal with and the process of taking out or renewing a policy is very efficient and intuitive."
    Robert Brian Williams | Trade Insurance - Renewal | Melbourne
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    "Simple Tradie insurance from great people!!"
    Red River & Carol Rohde | Tradesman Insurance |
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    "Very affordable and easy to deal with. Haven’t had to make a claim yet."
    Trevor Wheeler | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "i found peple i spoke to where friendly and listened to me and ireceived my ins when i needed it"
    Breeze Clotheslines ATF The Doherty Family Trust | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Good job well done"
    Yaalaruvi Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "I found the process very easy and had good communication with the staff via email All sorted in a few days no stress 👍🏻😎"
    Oliver William Darvell | Trade Insurance - Renewal |
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    "They make insurance easy and hassle free to get. Thanks again!"
    | Trade Insurance - Renewal |
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    "excellent communication"
    Jake Robert Prosser | Trade Insurance - Renewal |
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    "Clear and simple process."
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very Very good."
    Peter Dimech | Tradesman Insurance |
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    "have been with them a few years now and always happy with the service."
    | Trade Insurance - Renewal |
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    "Recommend - easy to deal with, prompt response to queries."
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Good to deal with"
    | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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