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Insurance Business Awards

Trade Risk is very proud to be a double finalist in this year’s Insurance Business Awards.

To be a national finalist in one category would have been amazing, but to get the double is very special.

Our categories are as follows:

  • Brokerage of the Year (1-5 Staff)
  • Best Customer Service from an Individual Office

There are seven finalists in each category, covering all of Australia.

Now we do have more than five staff here at Trade Risk, but only five who work on the general insurance side of the business, which means we are still eligible.

The initial nomination process involved a 550-word submission for both categories, and once we were confirmed as a finalist, we had to put together a far more compressive submission of thousands of words.

It was a time-consuming process, but it does make you put a lot of thought into what we do as a business and how we help tradies with their business insurance.

Here’s some more information about the two categories we are finalists in, straight from the awards website:

Brokerage of the Year (1-5 Staff)

This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents) in Australia. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Australia.

When judging this category, the following criteria will be considered from an overall business perspective:

  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

Best Customer Service from an Individual Office

Customer service is an important measure of any brokerage’s long-term sustainability and success. This award recognises the best brokerage office or branch that has maintained consistent and sustainable customer service standards over the past 12 months.

When judging this category, the following criteria will be considered from the individual office/branch perspective:

  • Overall customer service proposition
  • Responsiveness to changing market demands
  • Product knowledge
  • Product offering
  • Positive impact on client retention and customer satisfaction
  • The business’ value proposition and strategy around stakeholder engagement

On one hand we are surprised and humbled to be finalists in these categories, but on the other hand, we know we put everything into doing the best job for tradies and shouldn’t be surprised to be among the best in Australia.

Now we sit back and wait for the big gala awards dinner in Sydney next month.  A couple of our team members will be attending and crossing their fingers for a win!

Thank you to our loyal clients, our fantastic industry partners and our awesome team for making Trade Risk what it is.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Very polite and great value"
    | Tradesman Insurance |
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    "Good service no hassles have recommended trade risk to a few people."
    Matthew Hore | Tradesman Insurance |
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    "The Trade Risk service provided was seamless as they advised me in advance that my trade insurance was due and after completing my renewal online Trske Risk came back with a good premium and completed the process without any unnecessary communication. Great service that I highly recommend."
    Joseph Mifsud T/As Joe D Handyman | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "I have always been happy with their service and would recommend them definately."
    | Tradesman Insurance |
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    "I was caught out renewing my policy, but Trade Risk organised everything and made sure I was covered with my Public Liability Insurance."
    Peter Torti Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Yeppppppppp"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Good price & great service"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Being in a bush fire disaster zone , your safe are lovely They were helpful and quick Really nice That’s what we need Thankyou"
    David Brazzani | Tradesman Insurance | Narooma
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    "The Team at trade risk sorted out my request quickly and efficiently"
    Oliver William Darvell | Tradesman Insurance |
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    "Very quick response and easy to deal with."
    Paramount Construction Group Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "excellent communication - very efficient service"
    Jake Robert Prosser | Tradesman Insurance |
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    "Great service, easy to deal with. Found us great comparison rates when renewing our insurance"
    J Bremer & A Magyar | Tradesman Insurance |
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    "Can't complain about the pricing and coverage. They're a bit delayed in getting a renewal notice and quote for me to be able to make payment - this needs improvement."
    Andrew Gardiner | Tradesman Insurance | Ipswich QLD
    star fullstar fullstar fullstar fullstar full
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    "Better pricing, goes up every year risk does not !"
    Brian Arthur Chedgey | Tradesman Insurance |
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    "Trade Risk is very good to deal with and really look after their customers"
    Saiyaaz Khan | Tradesman Insurance |
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    "Was very easy as I have had an insurance broker for last 15 years who was charging me way to much."
    B&H Cotter Pty Ltd ATF The Cotter Family Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Easy to deal with and gentle reminders on policy expiry. Daughter works in insurance and still recommends this company ."
    | Tradesman Insurance |
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    "Prompt and timely reminders and receipt after payment"
    David Vickers | Tradesman Insurance |
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