Insurance Business Awards

Trade Risk is very proud to be a double finalist in this year’s Insurance Business Awards.

To be a national finalist in one category would have been amazing, but to get the double is very special.

Our categories are as follows:

  • Brokerage of the Year (1-5 Staff)
  • Best Customer Service from an Individual Office

There are seven finalists in each category, covering all of Australia.

Now we do have more than five staff here at Trade Risk, but only five who work on the general insurance side of the business, which means we are still eligible.

The initial nomination process involved a 550-word submission for both categories, and once we were confirmed as a finalist, we had to put together a far more compressive submission of thousands of words.

It was a time-consuming process, but it does make you put a lot of thought into what we do as a business and how we help tradies with their business insurance.

Here’s some more information about the two categories we are finalists in, straight from the awards website:

Brokerage of the Year (1-5 Staff)

This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents) in Australia. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Australia.

When judging this category, the following criteria will be considered from an overall business perspective:

  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

Best Customer Service from an Individual Office

Customer service is an important measure of any brokerage’s long-term sustainability and success. This award recognises the best brokerage office or branch that has maintained consistent and sustainable customer service standards over the past 12 months.

When judging this category, the following criteria will be considered from the individual office/branch perspective:

  • Overall customer service proposition
  • Responsiveness to changing market demands
  • Product knowledge
  • Product offering
  • Positive impact on client retention and customer satisfaction
  • The business’ value proposition and strategy around stakeholder engagement

On one hand we are surprised and humbled to be finalists in these categories, but on the other hand, we know we put everything into doing the best job for tradies and shouldn’t be surprised to be among the best in Australia.

Now we sit back and wait for the big gala awards dinner in Sydney next month.  A couple of our team members will be attending and crossing their fingers for a win!

Thank you to our loyal clients, our fantastic industry partners and our awesome team for making Trade Risk what it is.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

  • "I called for a question and the delightful lady in the phone answered my questions without an issue"
    Daniel Zerafa | Tradesman Insurance |
  • "Easy policy to understand and take out."
    The Trustee For The Stephen & Yvonne Henry Family Trust | Tradesman Insurance |
  • "Excellent cover and service"
    Robert Troy Drinnan | Tradesman Insurance |
  • "Friendly and easy to communicate with"
    | Tradesman Insurance |
  • "Fast service"
    | Tradesman Insurance |
  • "Easy to use and understand. Talking to staff was hassle free"
    Build It Up Constructions Pty Ltd | Tradesman Insurance | Ipswich
  • "Easy and Hassle free."
    Richard Jaskolski T/As Jacks Maintenance Services Mortdale | Tradesman Insurance |
  • "Reasonable rates , staff friendly and helpful"
    Ian Spicer | Tradesman Insurance |
  • "Very easy to set up. Great monthly price"
    The Trustee For Kallis Family Trust | Tradesman Insurance |
  • "Great prices, great service Trade risk make insurance easy"
    | Tradesman Insurance |
  • "Couldn't be much easier and the rate was great"
    SHANNON THEW | Tradesman Insurance |
  • "Extremely happy with service and efficient"
    PROBRUSH PAINTING PTY LTD | Tradesman Insurance |
  • "good service"
    John Clifford Cavanagh Hervey Bay Solar | Tradesman Insurance |
  • "Looked after everything for me and kept me up to date."
    Matthew Stephen Mcgloin | Tradesman Insurance |
  • "Had my category (AV installation)"
    The Trustee For Hearing Connections Trust | Tradesman Insurance |
  • "We find them professional with excellent customer service."
    Custom Auto Gates Pty Ltd | Tradesman Insurance |
  • "It is the ease of getting them to find the most relevant and cost effective insurance, plus they followup on ensuring that I am compliant (as in my busy schedule, I often overlook this vital requirement."
    Mark Stanley Hawkins | Tradesman Insurance |
  • "got it all sorted asap"
    Adrian Allan Hurst T/As Styx N Stuff | Tradesman Insurance |