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Insurance Business Awards

Trade Risk is very proud to be a double finalist in this year’s Insurance Business Awards.

To be a national finalist in one category would have been amazing, but to get the double is very special.

Our categories are as follows:

  • Brokerage of the Year (1-5 Staff)
  • Best Customer Service from an Individual Office

There are seven finalists in each category, covering all of Australia.

Now we do have more than five staff here at Trade Risk, but only five who work on the general insurance side of the business, which means we are still eligible.

The initial nomination process involved a 550-word submission for both categories, and once we were confirmed as a finalist, we had to put together a far more compressive submission of thousands of words.

It was a time-consuming process, but it does make you put a lot of thought into what we do as a business and how we help tradies with their business insurance.

Here’s some more information about the two categories we are finalists in, straight from the awards website:

Brokerage of the Year (1-5 Staff)

This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents) in Australia. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Australia.

When judging this category, the following criteria will be considered from an overall business perspective:

  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

Best Customer Service from an Individual Office

Customer service is an important measure of any brokerage’s long-term sustainability and success. This award recognises the best brokerage office or branch that has maintained consistent and sustainable customer service standards over the past 12 months.

When judging this category, the following criteria will be considered from the individual office/branch perspective:

  • Overall customer service proposition
  • Responsiveness to changing market demands
  • Product knowledge
  • Product offering
  • Positive impact on client retention and customer satisfaction
  • The business’ value proposition and strategy around stakeholder engagement

On one hand we are surprised and humbled to be finalists in these categories, but on the other hand, we know we put everything into doing the best job for tradies and shouldn’t be surprised to be among the best in Australia.

Now we sit back and wait for the big gala awards dinner in Sydney next month.  A couple of our team members will be attending and crossing their fingers for a win!

Thank you to our loyal clients, our fantastic industry partners and our awesome team for making Trade Risk what it is.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Great work and saved money on my insurance."
    Smart Staff Pty Ltd | Tradesman Insurance |
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    "Very prompt in responding much appreciated"
    Joshua Newman | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great Service as always"
    Tenacious Enterprises Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very helpful, great staff and very good service."
    Stephan Hunjas | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very good communication and great to talk to locals on the helpline."
    Grundling Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very efficient.I like the fact that I don't need to follow them up as they do this for me."
    Mark Stanley Hawkins | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Been using them for years. Simple easy no fuss."
    Matthew Robert Gilmore | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Customer Services is fantastic. Great communication both verbally and by email. Very knowledgeable and patient staff."
    Brickit Mark Pty Ltd | Tradesman Insurance |
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    "Very pleasant and helpful staff. Great response time and very happy to help with everything I needed. Would recommend to others definitely. I will continue to use your services in the future. Thank you."
    Off The Edge Safety Rail Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "answer me questions in a timely manner"
    James Patrick Roberts ATF JARC Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "A very large jump in cost this year."
    | Tradesman Insurance |
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    "Understood what I asked for, provided me with a quote straight away which was good"
    | Tradesman Insurance |
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    "Communication was good - managed to explore other options to suit our needs"
    SE & RS Quick | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service great communication"
    Gary Kelvin Smith | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "5* star excellent"
    Kerry Ronald Mckenzie | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very Good Company to deal with. Explained and clarified areas and issues that were unclear."
    | Tradesman Insurance |
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    "We needed to know what we were actually insured for as against our scope of work . We have a better understanding of what works can be undertaken . If we do industrial work which is currently outside the cover we can have it reviewed . Easy."
    John Gregory ATF Tamisa Family Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Easy work with"
    | Tradesman Insurance |
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