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Insurance Business Awards

Trade Risk is very proud to be a double finalist in this year’s Insurance Business Awards.

To be a national finalist in one category would have been amazing, but to get the double is very special.

Our categories are as follows:

  • Brokerage of the Year (1-5 Staff)
  • Best Customer Service from an Individual Office

There are seven finalists in each category, covering all of Australia.

Now we do have more than five staff here at Trade Risk, but only five who work on the general insurance side of the business, which means we are still eligible.

The initial nomination process involved a 550-word submission for both categories, and once we were confirmed as a finalist, we had to put together a far more compressive submission of thousands of words.

It was a time-consuming process, but it does make you put a lot of thought into what we do as a business and how we help tradies with their business insurance.

Here’s some more information about the two categories we are finalists in, straight from the awards website:

Brokerage of the Year (1-5 Staff)

This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents) in Australia. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Australia.

When judging this category, the following criteria will be considered from an overall business perspective:

  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

Best Customer Service from an Individual Office

Customer service is an important measure of any brokerage’s long-term sustainability and success. This award recognises the best brokerage office or branch that has maintained consistent and sustainable customer service standards over the past 12 months.

When judging this category, the following criteria will be considered from the individual office/branch perspective:

  • Overall customer service proposition
  • Responsiveness to changing market demands
  • Product knowledge
  • Product offering
  • Positive impact on client retention and customer satisfaction
  • The business’ value proposition and strategy around stakeholder engagement

On one hand we are surprised and humbled to be finalists in these categories, but on the other hand, we know we put everything into doing the best job for tradies and shouldn’t be surprised to be among the best in Australia.

Now we sit back and wait for the big gala awards dinner in Sydney next month.  A couple of our team members will be attending and crossing their fingers for a win!

Thank you to our loyal clients, our fantastic industry partners and our awesome team for making Trade Risk what it is.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Very quick and easy just a few questions online and it's done, looks to be good coverage as well very good communication , will be using them again next year thank you trade risk team"
    | Tradesman Insurance |
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    "Supportive towards small business and very flexible"
    Logreen Pty Ltd | Tradesman Insurance |
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    "I thought that the service was good, the ladies seemed nice and they were very easy to talk to"
    Cristopher Tremellen-Smith | Tradesman Insurance |
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    "Excellent service"
    | Tradesman Insurance |
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    "I have requested a refund within the cooling off period and not received an answer"
    | Tradesman Insurance |
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    "No problems, it was quick and easy to arrange the insurance."
    | Tradesman Insurance |
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    "excellent service and you always follow through thank you guys !"
    Entire Installations (Aust) Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service year in year out. Have been with Trade Risk for several years and find them the most competative in the market"
    Gerard Anthony Fox | Tradesman Insurance |
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    "Easy to use website. Quick quoting and service. Good value."
    | Tradesman Insurance |
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    "Excellent customer Service and very good for a small business, very approachable and nothing is too hard. Very competitive rates"
    Fiona Lee Joyce King | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "I renewed my acc. on 15/06/2020 and my certificate shows renewal date as 22/5/2020 So you basically charged a month from me when I did not need insurance due to not working ( COVID 19)"
    Johann Godfrey Van Tonder | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Always willing to provide assistance and information to make the process as easy and informative as possible."
    | Tradesman Insurance |
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    "Very easy to deal with and prompt response every time, very thorough explanation of policy and terms."
    | Tradesman Insurance |
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    "Just being bombarded with emails, driving me nuts."
    | Tradesman Insurance |
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    "Easy to use and understand, their insurance is laid out in a format that the average person can quickly grasp. I needed cover fast and that’s what I got, simple."
    | Tradesman Insurance |
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    "Great service"
    Scott Deem | Tradesman Insurance |
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    "My only reason for 4 stars instead of 5 is I had no contact from Trade risk when renewal was pending to offer me their service."
    | Tradesman Insurance |
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    "Thanks Trade Risk for the right insurance for the right price ><))))º<"
    Clayton Wayne Earl | Tradesman Insurance |
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