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Insurance Business Awards

Trade Risk is very proud to be a double finalist in this year’s Insurance Business Awards.

To be a national finalist in one category would have been amazing, but to get the double is very special.

Our categories are as follows:

  • Brokerage of the Year (1-5 Staff)
  • Best Customer Service from an Individual Office

There are seven finalists in each category, covering all of Australia.

Now we do have more than five staff here at Trade Risk, but only five who work on the general insurance side of the business, which means we are still eligible.

The initial nomination process involved a 550-word submission for both categories, and once we were confirmed as a finalist, we had to put together a far more compressive submission of thousands of words.

It was a time-consuming process, but it does make you put a lot of thought into what we do as a business and how we help tradies with their business insurance.

Here’s some more information about the two categories we are finalists in, straight from the awards website:

Brokerage of the Year (1-5 Staff)

This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents) in Australia. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Australia.

When judging this category, the following criteria will be considered from an overall business perspective:

  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

Best Customer Service from an Individual Office

Customer service is an important measure of any brokerage’s long-term sustainability and success. This award recognises the best brokerage office or branch that has maintained consistent and sustainable customer service standards over the past 12 months.

When judging this category, the following criteria will be considered from the individual office/branch perspective:

  • Overall customer service proposition
  • Responsiveness to changing market demands
  • Product knowledge
  • Product offering
  • Positive impact on client retention and customer satisfaction
  • The business’ value proposition and strategy around stakeholder engagement

On one hand we are surprised and humbled to be finalists in these categories, but on the other hand, we know we put everything into doing the best job for tradies and shouldn’t be surprised to be among the best in Australia.

Now we sit back and wait for the big gala awards dinner in Sydney next month.  A couple of our team members will be attending and crossing their fingers for a win!

Thank you to our loyal clients, our fantastic industry partners and our awesome team for making Trade Risk what it is.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "the staff were very helpful and response was very quick I would recommend trade risk to others very friendly staff"
    Darren Titford | Tradesman Insurance |
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    "Jennifer was very timely and efficient"
    | Tradesman Insurance |
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    "great service"
    The Trustee For Cousins Family Trust | Trade Insurance - Renewal |
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    "We have used Traderisk for our insurances for 6 years now they are always good to deal with."
    | Trade Insurance - Renewal |
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    "Good communication leading up to renewal and maintained good communication whilst seeking new insurers."
    | Trade Insurance - Renewal |
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    "Very good. Makes life easy."
    | Trade Insurance - Renewal |
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    "I'm happy with their service and will use them again"
    Horsman Roofing Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "The bill for public liability went up in a year we were only open half the time"
    Robinwood Pty Ltd | Trade Insurance - Renewal | Mornington
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    "Very fast to reply and informative of all options available"
    | Tradesman Insurance |
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    "Made everything very easy and explained all well"
    David R Ambrosiussen | Trade Insurance - Renewal | Dalby
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    "Quick response, easy to understand"
    | Trade Insurance - Renewal |
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    "Easy, quick and reliable"
    Robert Brown | Tradesman Insurance |
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    "Quick and reasonable price no fuss"
    | Trade Insurance - Renewal |
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    "Jeremy Watkins on top of it, no nonsense, straight to the point, insurance sorted. Hope the same level of service, will apply, in the event of a claim."
    Trykym Pty Ltd | Trade Insurance - Renewal |
    star fullstar fullstar fullstar fullstar full
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    "Had to wait 2 days for certificate of currency and was unable to work without it. Loss of 2 potential days earnings -$1000"
    | Tradesman Insurance |
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    "Very happy with their service and price."
    Vinh Choi | Trade Insurance - Renewal |
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    "Quick and economical service.To the point and affordable"
    | Trade Insurance - Renewal |
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    "Easy no fuss support good flow up and all round great experience"
    | Trade Insurance - Renewal |
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