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Insurance Business Awards

Trade Risk is very proud to be a double finalist in this year’s Insurance Business Awards.

To be a national finalist in one category would have been amazing, but to get the double is very special.

Our categories are as follows:

  • Brokerage of the Year (1-5 Staff)
  • Best Customer Service from an Individual Office

There are seven finalists in each category, covering all of Australia.

Now we do have more than five staff here at Trade Risk, but only five who work on the general insurance side of the business, which means we are still eligible.

The initial nomination process involved a 550-word submission for both categories, and once we were confirmed as a finalist, we had to put together a far more compressive submission of thousands of words.

It was a time-consuming process, but it does make you put a lot of thought into what we do as a business and how we help tradies with their business insurance.

Here’s some more information about the two categories we are finalists in, straight from the awards website:

Brokerage of the Year (1-5 Staff)

This award recognises the best brokerage operation with 1-5 staff (or full-time equivalents) in Australia. The number of staff includes all brokers writing business (license holders or authorised representatives) and support staff. To be eligible your brokerage must be independently branded and headquartered in Australia.

When judging this category, the following criteria will be considered from an overall business perspective:

  • Client retention
  • Customer service proposition
  • Financial results including total revenue, percentage of new business and growth in client and staff numbers
  • Staff development and retention
  • The business’ value proposition and strategy around stakeholder engagement

Best Customer Service from an Individual Office

Customer service is an important measure of any brokerage’s long-term sustainability and success. This award recognises the best brokerage office or branch that has maintained consistent and sustainable customer service standards over the past 12 months.

When judging this category, the following criteria will be considered from the individual office/branch perspective:

  • Overall customer service proposition
  • Responsiveness to changing market demands
  • Product knowledge
  • Product offering
  • Positive impact on client retention and customer satisfaction
  • The business’ value proposition and strategy around stakeholder engagement

On one hand we are surprised and humbled to be finalists in these categories, but on the other hand, we know we put everything into doing the best job for tradies and shouldn’t be surprised to be among the best in Australia.

Now we sit back and wait for the big gala awards dinner in Sydney next month.  A couple of our team members will be attending and crossing their fingers for a win!

Thank you to our loyal clients, our fantastic industry partners and our awesome team for making Trade Risk what it is.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Easy to deal with. Great prices."
    Sorted Electrical Pty Ltd | Trade Insurance - Renewal |
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    "sending me a reminder that my insurance was due and folowing up on it.fast and effiecient responce with my currencey papers and receipt"
    Bradley Steven Oakley | Trade Insurance - Renewal |
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    "Quick and easy to deal with."
    Claire Story | Tradesman Insurance | TIN CAN BAY
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    "Their response was slower than they promised. The cost of the insurance doubled since last year even if there was no claim."
    Peter Halasz | Trade Insurance - Renewal |
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    "The staff were informative ,following up promptly and with a high professional standard"
    Modern Abode Pty Ltd | Trade Insurance - Renewal |
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    "Great service"
    The Trustee For Timms Family Trust | Trade Insurance - Renewal |
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    "Awesome service quick to get back to you and great end result."
    | Tradesman Insurance |
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    "Excellent service as always. Easy website to negotiate. Great service when having to make phone contact."
    | Trade Insurance - Renewal |
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    "Great customer service, all essential information about your insurance coverage is explained"
    Geoffrey Arnold Walker | Trade Insurance - Renewal |
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    "Lots of advice, great price compared to other insurance companies. Easy to pay & get started straight away."
    | Tradesman Insurance |
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    "Good customer service"
    Alexander Talikin | Trade Insurance - Renewal |
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    "Simple easy to use with great support"
    | Tradesman Insurance |
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    "Easy to deal with"
    Mr & Mrs C Coote | Trade Insurance - Renewal |
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    "Great service"
    Benjamin James Ghalayini | Trade Insurance - Renewal |
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    "The service was excellent customer contact was clear and very professional"
    Gerard Jones | Trade Insurance - Renewal |
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    "Charging me over $4000.00 for insurances which I ended up getting for $1200. Elsewhere. How can you be so far out of the ballpark.Absolutely ****** incredible."
    Patsat Pty Ltd | Trade Insurance - Renewal |
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    "Great service, understanding of different types of work and able to accommodate"
    Huntress Electrical Solutions Pty Ltd | Trade Insurance - Renewal |
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    "Very efficient, I will use this service in the future because I can rely on the team. The service is easy and fast to use which makes a big difference."
    | Tradesman Insurance |
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