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Feefo Customer Reviews

Today we received our 400th independently verified client review.

It’s a fantastic achievement considering we’ve only been gathering reviews in this way for around two years.

In July 2015 we engaged global reviews company Feefo to gather ratings and reviews from all new and existing clients.

Feefo operate under strict guidelines to ensure all feedback they gather is done so independently from verified clients of Trade Risk.

This means that any tradies viewing our ratings and reviews can be confident that they are 100% legitimate.

Not only that, but we can’t pick and choose which reviews are displayed.  They all show, good and bad!

Thankfully we don’t get too many bad ones.

Making the 400 milestone even more satisfying was the actual feedback received.  It was a 5 star review from Peter, who is a carpenter in Victoria:

“I have been using Trade Risk now for 3 years I think and in that time my premiums have stayed the same for excellent cover.  Staff are very professional and are happy to help at any time.”

How good is that?  It makes us super proud that hundreds of our tradie clients take the time to write such nice things about our team.

Award winning service

Feefo run an annual award which recognises companies providing exceptional service to their clients.

Feefo Trusted Service Award

In 2017 Trade Risk qualified for the awards, and we received the Gold Trusted Service Award.

This award was based not only on the number of reviews received, but also on the quality of the ratings given to us.

We’re all about providing the best possible service when it comes to tradies insurance, so these awards do mean a lot to us.

5 star service

Over the last 12 months nearly two-thirds of all ratings for Trade Risk have been the maximum 5 stars.

The majority of the rest have been 4 stars, with a very small handful being 2-3 stars.  We’ve never received a 1 star review.

Whenever we receive a rating less than 4 stars we get in touch with the client, and in the majority of cases the reason for the poor review is typically something we can easily resolve, or relates to something that was outside of our control.

Nobody likes negative feedback, but if we can learn and improve from it, that’s not a bad thing.

No other tradesman insurance broker has anywhere near the number of positive reviews as Trade Risk, and for that matter, not many other brokers in general have that number.

It’s an effort that we’re very proud of, and allows us to confidently claim that no one provides a better insurance service to tradies than us.

Thank you to all of our amazing clients who have taken the time to leave reviews and ratings for our service.  We believe the best is still yet to come.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Very polite and great value"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Good service no hassles have recommended trade risk to a few people."
    Matthew Hore | Tradesman Insurance |
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    "The Trade Risk service provided was seamless as they advised me in advance that my trade insurance was due and after completing my renewal online Trske Risk came back with a good premium and completed the process without any unnecessary communication. Great service that I highly recommend."
    Joseph Mifsud T/As Joe D Handyman | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "I have always been happy with their service and would recommend them definately."
    | Tradesman Insurance |
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    "I was caught out renewing my policy, but Trade Risk organised everything and made sure I was covered with my Public Liability Insurance."
    Peter Torti Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Yeppppppppp"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Good price & great service"
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Being in a bush fire disaster zone , your safe are lovely They were helpful and quick Really nice That’s what we need Thankyou"
    David Brazzani | Tradesman Insurance | Narooma
    star fullstar fullstar fullstar fullstar full
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    "The Team at trade risk sorted out my request quickly and efficiently"
    Oliver William Darvell | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very quick response and easy to deal with."
    Paramount Construction Group Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "excellent communication - very efficient service"
    Jake Robert Prosser | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service, easy to deal with. Found us great comparison rates when renewing our insurance"
    J Bremer & A Magyar | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Can't complain about the pricing and coverage. They're a bit delayed in getting a renewal notice and quote for me to be able to make payment - this needs improvement."
    Andrew Gardiner | Tradesman Insurance | Ipswich QLD
    star fullstar fullstar fullstar fullstar full
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    "Better pricing, goes up every year risk does not !"
    Brian Arthur Chedgey | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Trade Risk is very good to deal with and really look after their customers"
    Saiyaaz Khan | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Was very easy as I have had an insurance broker for last 15 years who was charging me way to much."
    B&H Cotter Pty Ltd ATF The Cotter Family Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Easy to deal with and gentle reminders on policy expiry. Daughter works in insurance and still recommends this company ."
    | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Prompt and timely reminders and receipt after payment"
    David Vickers | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full