Our office is closed from Friday 22nd December, re-opening Tuesday 2nd January 2024.

Please find information below on claiming over the Christmas break:

Tool Insurance

If your tools have been stolen or damaged please click here to lodge your claim online.

Although your claim will be lodged with us upon completion of the form, we won’t be able to lodge it with the insurance company until we return in January.

Rest assured that lodging your claim will be our first priority when we return to the office!

Public Liability Insurance

The first point to be aware of is that you should not accept responsibility for any incident at this stage. This is a condition of virtually all public liability policies in Australia.

Please email your broker directly to notify them of your claim, and we will contact you on Tuesday 2nd January to run through the full details.

If you don’t know your broker’s email address, please email

Property Insurance

If your business premises or home are insured via Trade Risk and you need urgent assistance with emergency repairs, please contact the following:

John’s Lyng Group – 1300 218 992

They can provide emergency repairs and will liaise with your insurer.

All Other Insurance Types

For any other insurance types please email the claim details to and we will contact you on the 2nd of January 2024.