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Feefo Trusted Service AwardTrade Risk has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Trade Risk met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved a Feefo service rating of between 4.5 and 5.0.

Shane Moore, Managing Director of Trade Risk, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. It shows that we’ve been successful in blending a strong digital offering with good old fashioned service, and I believe this is what makes Trade Risk unique. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve.”

“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first.,” said Andrew Mabbutt, CEO at Feefo. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”

Feefo is a ratings and reviews, and customer analytics platform. We collect genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; we believe this is the best way to combat the rising issue of fake reviews.

About Feefo

Feefo is a global reviews and customer analytics solution to boost business & build trust. Feefo collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. Feefo does this on behalf of 3,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo.

For more information please visit: www.feefo.com

 About Trade Risk

Trade Risk is one of Australia’s leading providers of insurance to tradespeople, with over 3,000 tradies from all over Australia trusting Trade Risk with their insurance needs. Trade Risk’s online platform makes it quicker, easier and cheaper for tradies to get the cover they need.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "the staff were very helpful and response was very quick I would recommend trade risk to others very friendly staff"
    Darren Titford | Tradesman Insurance |
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    "Jennifer was very timely and efficient"
    | Tradesman Insurance |
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    "great service"
    The Trustee For Cousins Family Trust | Trade Insurance - Renewal |
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    "We have used Traderisk for our insurances for 6 years now they are always good to deal with."
    | Trade Insurance - Renewal |
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    "Good communication leading up to renewal and maintained good communication whilst seeking new insurers."
    | Trade Insurance - Renewal |
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    "Very good. Makes life easy."
    | Trade Insurance - Renewal |
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    "I'm happy with their service and will use them again"
    Horsman Roofing Pty Ltd | Trade Insurance - Renewal |
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    "The bill for public liability went up in a year we were only open half the time"
    Robinwood Pty Ltd | Trade Insurance - Renewal | Mornington
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    "Very fast to reply and informative of all options available"
    | Tradesman Insurance |
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    "Made everything very easy and explained all well"
    David R Ambrosiussen | Trade Insurance - Renewal | Dalby
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    "Quick response, easy to understand"
    | Trade Insurance - Renewal |
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    "Easy, quick and reliable"
    Robert Brown | Tradesman Insurance |
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    "Quick and reasonable price no fuss"
    | Trade Insurance - Renewal |
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    "Jeremy Watkins on top of it, no nonsense, straight to the point, insurance sorted. Hope the same level of service, will apply, in the event of a claim."
    Trykym Pty Ltd | Trade Insurance - Renewal |
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    "Had to wait 2 days for certificate of currency and was unable to work without it. Loss of 2 potential days earnings -$1000"
    | Tradesman Insurance |
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    "Very happy with their service and price."
    Vinh Choi | Trade Insurance - Renewal |
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    "Quick and economical service.To the point and affordable"
    | Trade Insurance - Renewal |
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    "Easy no fuss support good flow up and all round great experience"
    | Trade Insurance - Renewal |
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