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Feefo Trusted Service AwardTrade Risk has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Trade Risk met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved a Feefo service rating of between 4.5 and 5.0.

Shane Moore, Managing Director of Trade Risk, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. It shows that we’ve been successful in blending a strong digital offering with good old fashioned service, and I believe this is what makes Trade Risk unique. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve.”

“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first.,” said Andrew Mabbutt, CEO at Feefo. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”

Feefo is a ratings and reviews, and customer analytics platform. We collect genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; we believe this is the best way to combat the rising issue of fake reviews.

About Feefo

Feefo is a global reviews and customer analytics solution to boost business & build trust. Feefo collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. Feefo does this on behalf of 3,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo.

For more information please visit: www.feefo.com

 About Trade Risk

Trade Risk is one of Australia’s leading providers of insurance to tradespeople, with over 3,000 tradies from all over Australia trusting Trade Risk with their insurance needs. Trade Risk’s online platform makes it quicker, easier and cheaper for tradies to get the cover they need.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Easy, worthwhile experience with great service and competative pricing."
    CBD Power Services Pty Limited | Tradesman Insurance |
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    "There when you need them"
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    "Very knowledgeable and easy to deal with"
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    "Had Contact prior to renewal and the pleasant gentleman was able to answer all my questions. Received the renewal well before due date. And after payment a Certificate of Currency was forwarded to me Automatically as I did not have to apply for it. What else can you ask of them?"
    Central West Kitchens Pty Ltd | Tradesman Insurance |
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    "Very quick and easy just a few questions online and it's done, looks to be good coverage as well very good communication , will be using them again next year thank you trade risk team"
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    "Supportive towards small business and very flexible"
    Logreen Pty Ltd | Tradesman Insurance |
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    "I thought that the service was good, the ladies seemed nice and they were very easy to talk to"
    Cristopher Tremellen-Smith | Tradesman Insurance |
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    "Excellent service"
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    "I have requested a refund within the cooling off period and not received an answer"
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    "No problems, it was quick and easy to arrange the insurance."
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    "excellent service and you always follow through thank you guys !"
    Entire Installations (Aust) Pty Ltd | Tradesman Insurance |
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    "Great service year in year out. Have been with Trade Risk for several years and find them the most competative in the market"
    Gerard Anthony Fox | Tradesman Insurance |
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    "Easy to use website. Quick quoting and service. Good value."
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    "Excellent customer Service and very good for a small business, very approachable and nothing is too hard. Very competitive rates"
    Fiona Lee Joyce King | Tradesman Insurance |
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    "I renewed my acc. on 15/06/2020 and my certificate shows renewal date as 22/5/2020 So you basically charged a month from me when I did not need insurance due to not working ( COVID 19)"
    Johann Godfrey Van Tonder | Tradesman Insurance |
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    "Always willing to provide assistance and information to make the process as easy and informative as possible."
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    "Very easy to deal with and prompt response every time, very thorough explanation of policy and terms."
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    "Just being bombarded with emails, driving me nuts."
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