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Feefo Trusted Service AwardTrade Risk has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Trade Risk met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved a Feefo service rating of between 4.5 and 5.0.

Shane Moore, Managing Director of Trade Risk, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. It shows that we’ve been successful in blending a strong digital offering with good old fashioned service, and I believe this is what makes Trade Risk unique. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve.”

“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first.,” said Andrew Mabbutt, CEO at Feefo. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”

Feefo is a ratings and reviews, and customer analytics platform. We collect genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; we believe this is the best way to combat the rising issue of fake reviews.

About Feefo

Feefo is a global reviews and customer analytics solution to boost business & build trust. Feefo collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. Feefo does this on behalf of 3,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo.

For more information please visit: www.feefo.com

 About Trade Risk

Trade Risk is one of Australia’s leading providers of insurance to tradespeople, with over 3,000 tradies from all over Australia trusting Trade Risk with their insurance needs. Trade Risk’s online platform makes it quicker, easier and cheaper for tradies to get the cover they need.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

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    "Great work and saved money on my insurance."
    Smart Staff Pty Ltd | Tradesman Insurance |
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    "Very prompt in responding much appreciated"
    Joshua Newman | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great Service as always"
    Tenacious Enterprises Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very helpful, great staff and very good service."
    Stephan Hunjas | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very good communication and great to talk to locals on the helpline."
    Grundling Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very efficient.I like the fact that I don't need to follow them up as they do this for me."
    Mark Stanley Hawkins | Tradesman Insurance |
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    "Been using them for years. Simple easy no fuss."
    Matthew Robert Gilmore | Tradesman Insurance |
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    "Customer Services is fantastic. Great communication both verbally and by email. Very knowledgeable and patient staff."
    Brickit Mark Pty Ltd | Tradesman Insurance |
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    "Very pleasant and helpful staff. Great response time and very happy to help with everything I needed. Would recommend to others definitely. I will continue to use your services in the future. Thank you."
    Off The Edge Safety Rail Pty Ltd | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "answer me questions in a timely manner"
    James Patrick Roberts ATF JARC Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "A very large jump in cost this year."
    | Tradesman Insurance |
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    "Understood what I asked for, provided me with a quote straight away which was good"
    | Tradesman Insurance |
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    "Communication was good - managed to explore other options to suit our needs"
    SE & RS Quick | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Great service great communication"
    Gary Kelvin Smith | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "5* star excellent"
    Kerry Ronald Mckenzie | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Very Good Company to deal with. Explained and clarified areas and issues that were unclear."
    | Tradesman Insurance |
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    "We needed to know what we were actually insured for as against our scope of work . We have a better understanding of what works can be undertaken . If we do industrial work which is currently outside the cover we can have it reviewed . Easy."
    John Gregory ATF Tamisa Family Trust | Tradesman Insurance |
    star fullstar fullstar fullstar fullstar full
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    "Easy work with"
    | Tradesman Insurance |
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