Feefo Trusted Service AwardTrade Risk has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Trade Risk met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved a Feefo service rating of between 4.5 and 5.0.

Shane Moore, Managing Director of Trade Risk, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. It shows that we’ve been successful in blending a strong digital offering with good old fashioned service, and I believe this is what makes Trade Risk unique. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve.”

“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first.,” said Andrew Mabbutt, CEO at Feefo. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”

Feefo is a ratings and reviews, and customer analytics platform. We collect genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; we believe this is the best way to combat the rising issue of fake reviews.

 

About Feefo

Feefo is a global reviews and customer analytics solution to boost business & build trust. Feefo collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. Feefo does this on behalf of 3,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo.

For more information please visit: www.feefo.com

 About Trade Risk

Trade Risk is one of Australia’s leading providers of insurance to tradespeople, with over 3,000 tradies from all over Australia trusting Trade Risk with their insurance needs. Trade Risk’s online platform makes it quicker, easier and cheaper for tradies to get the cover they need.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

  • "Very helpful good value and friendly would recommend"
    | Tradesman Insurance |
  • "Good experience."
    KNR Services Pty Ltd | Tradesman Insurance |
  • "Excellent service and nothing was a problem and a pleasure to talk to"
    | Tradesman Insurance |
  • "Great service and knowledge by the team, perfect for tradies wanting to get insurance cover knowing that its specialised for tradesmen."
    James Mott | Tradesman Insurance | Sydney
  • "Easy to deal with, no dramas"
    | Tradesman Insurance |
  • "I asked 3 brokers for 3 seperate quotes due to my current insurance having some grey areas in what my company was and wasn’t insured for. Cheryl Boyd was by far the most professional and efficient Broker to deal with and I now have the piece of mind that my company is properly insured"
    The Trustee For Nirvana Plumbing Trust | Tradesman Insurance |
  • "the communication was fantastic - will definitely use them again"
    J.W Coad & J.R Prosser | Tradesman Insurance |
  • "All good"
    STC Electrical Pty Ltd | Tradesman Insurance |
  • "Great quick response when inquiring, always friendly over the phone and well priced."
    Samuel William Newton T/As Captivate Painting | Tradesman Insurance | Noosa Heads
  • "Yes I would purchase their product again. I have found it to be teasonably priced for what it covers. If it remains priced competitively I would remain a customer."
    | Tradesman Insurance |
  • "Had to chase them for renewal and happens every year"
    | Tradesman Insurance |
  • "This time I felt the service was not matching my previous experience with Trade Risk. Firstly, I requested some explanation on the exemption of the small business stamp duty and the reply took a couple of days. Secondly, three days after I paid my premium I received a text message to remind me to pay before the due date. Overall, Trade Risk service is great and I wouldn’t hesitate to consider using Trade Risk Service in the future."
    | Tradesman Insurance |
  • "Wonderful service - very helpful"
    | Tradesman Insurance |
  • "Highly recommended as the call centre staff were fantastic and could arrange the cover on the spot."
    Mattheus F Bouma | Tradesman Insurance |
  • "They answered my questions quickly and were easy to deal with I would recommend them to other tradies"
    Oliver William Darvell | Tradesman Insurance |
  • "Was very helpful over the phone and payment made easy."
    | Tradesman Insurance |
  • "Very efficient and a good price"
    Adam Clive Laman | Tradesman Insurance |
  • "The product is easy to purchase and the renewal process was also easy. Can't comment on claims but hopefully I don't have to find out whether that is good or not."
    | Tradesman Insurance |