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Feefo Trusted Service AwardTrade Risk has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.

Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.

Trade Risk met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved a Feefo service rating of between 4.5 and 5.0.

Shane Moore, Managing Director of Trade Risk, commented: “It’s a real honour to receive this award from Feefo. To be recognised for delivering exceptional experiences to our customers is a great achievement. It shows that we’ve been successful in blending a strong digital offering with good old fashioned service, and I believe this is what makes Trade Risk unique. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to continually improve.”

“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first.,” said Andrew Mabbutt, CEO at Feefo. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”

Feefo is a ratings and reviews, and customer analytics platform. We collect genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; we believe this is the best way to combat the rising issue of fake reviews.

 

About Feefo

Feefo is a global reviews and customer analytics solution to boost business & build trust. Feefo collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. Feefo does this on behalf of 3,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo.

For more information please visit: www.feefo.com

 About Trade Risk

Trade Risk is one of Australia’s leading providers of insurance to tradespeople, with over 3,000 tradies from all over Australia trusting Trade Risk with their insurance needs. Trade Risk’s online platform makes it quicker, easier and cheaper for tradies to get the cover they need.

Tradies Love Trade Risk

In 2017 Trade Risk was awarded a Gold Trusted Service Award for the amazing service we offer to thousands of tradies from around Australia.

  • "Great customer service and easy to setup, straight to the point"
    | Tradesman Insurance |
  • "They found a better deal for me and have made everything this far easy to deal with. Respond to my emails efficiently"
    | Tradesman Insurance |
  • "Easy as always, quick to respond and get the required result. Always friendly and helpful"
    | Tradesman Insurance |
  • "Excellent service"
    Positivenergy Pty Ltd | Tradesman Insurance |
  • "Nice and easy a few simple questions and your done"
    | Tradesman Insurance |
  • "Pretty easy to deal with."
    | Tradesman Insurance |
  • "Price of policy is reasonable compared with the market. Good communicators ."
    | Tradesman Insurance |
  • "Contacted Trade Risk regards renewal, emailed back information, paid fee, emailed back certificate of currency issued a day later. Cannot fault service, at all. Will certainly use them in future."
    | Tradesman Insurance |
  • "Very helpful , efficient"
    | Tradesman Insurance |
  • "Very easy to deal with."
    | Tradesman Insurance |
  • "Great to deal with"
    C Barker Pty Ltd T/as Sunshine Coast Contracting | Tradesman Insurance |
  • "Prompt response, professional service and competitive pricing"
    | Tradesman Insurance |
  • "they are helpful when I have made enquires regarding other products or upgrades"
    BDP & LJ Butler | Tradesman Insurance |
  • "Quick and easy. Let's hope I don't use there services"
    Alexander Thomas | Tradesman Insurance | Maitland
  • "All good! I am so satisfied with your products and services."
    | Tradesman Insurance |
  • "EXCELLENT COMMUNICATION & POLICY"
    David Shearer | Tradesman Insurance |
  • "Great to deal with, and very understanding regarding my trade. Had everything sorted in such a short time."
    EFS | Tradesman Insurance | Brisbane
  • "No contact with trade risk, existing customer, insurance renewal"
    | Tradesman Insurance |
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